Inspection Prep
Pre-Inspection Checklist (Residential)
What to clean, gather, and document before your inspector arrives.
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Resources Hub
Real support for real properties — and the people behind them.
Guides, checklists, and human help for property owners, renters, clients, inspectors, agents, insurance reps, and contractors. Search the library below, or request resources tailored to your situation.
Emergency support
If you're in immediate danger, call 911. For after-disaster help, see our recovery guide.
Disaster Recovery Hub
Storm checklists, FEMA guidance, and steps to document damage properly.
Talk to a real person
Our coordination team can point you to the right resource — usually the same day.
HUD / NSPIRE
NSPIRE Property Preparation Guide
Common deficiencies, scoring categories, and how to walk a unit before inspection day.
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Disaster Recovery
After the Storm: First 72 Hours Checklist
Safety, documentation, and the right order of calls to make after a disaster.
Property OwnerRenter
Insurance Claims
Documenting Damage for an Adjuster
Photo standards, written notes, and the records adjusters look for.
Property OwnerAgent
Habitability
Habitability Concern Walkthrough
How to identify and report safety, sanitation, and structural concerns.
RenterProperty Owner
Utility Assistance
LIHEAP & Local Utility Help
How to find heating, cooling, water, and reconnection assistance in your area.
RenterProperty Owner
Repair Resources
Finding Vetted Local Contractors
What to ask, what to verify, and red flags to avoid.
Property Owner
Property Access
Preparing Vacant Properties for Access
Lockboxes, utilities, and safe-entry standards used by our inspectors.
Property OwnerAgent
Community
Free & Low-Cost Local Programs
Search by ZIP code to find rental, food, and emergency programs near you.
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